then made me wait to have a tech come 'look' at the damage. Eric was responsible for the furnace room which included attending to the furnace itself as well as opening air plenums and ductwork leading up to the main floor. Thanks again for your feedback - our aim is to provide great service, and we apologize. Job Price Was this review helpful? Our service experts maintain coupons for just flowers online that loyalty by thinking like customers. The clean up was incredible as before after photos showed how disgusting the build up of fine dust construction debris was. We have fixed the concern with the dryer vent and reinstalled all the effected insulation. I understand from Matt that you are being refunded the full amount of our cleaning under our Happiness Guarantee.
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From your first telephone call or e-mail to our post-service follow up, we will work hard to make sure your furnace cleaning experience is easy, convenient and tailored to fit your busy schedule. The problem arose after the techs left. We're pleased that everything was great. The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc. I'm very alarmed to hear your concerns - we should be providing an invoice with every cleaning - I will make sure that you receive one by mail for your records.